Privacy Policy

At Sapience AI, we collect various types of information to provide and improve our services. This includes:

Personal Information

• Account Information: When you create an account, we collect your name, email address, and password.
• Payment Information: When purchasing credits, we collect payment information processed securely through our payment provider.
• Profile Information: Any additional information you choose to add to your profile.

Usage Information

• Images: Room Images you upload for interior design generation are temporarily processed and stored.
• Generated Content: The interior design images we create for you are stored in your account.
• Analytics: We collect anonymous usage data to improve our service, including pages visited and features used.
• Technical Data: IP address, browser type, device information, and operating system.

We use the collected information for the following purposes:

• Service Delivery: To process your images and generate interior design transformations.
• Account Management: To create and maintain your account, manage your credits, and provide customer support.
• Communication: To send you service updates, security alerts, and respond to your inquiries.
• Improvement: To analyze usage patterns and improve our AI models and user experience.
• Security: To detect and prevent fraud, abuse, and security incidents.
• Legal Compliance: To comply with legal obligations and protect our rights.

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: We share data with trusted third-party service providers who help us operate our platform (hosting, payment processing, email services).
• AI Processing: Images are processed through our AI service providers under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
• With Your Consent: We may share information for any other purpose with your explicit consent.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for the website to function properly (authentication, security).
• Analytics Cookies: Help us understand how users interact with our service.
• Preference Cookies: Remember your settings and preferences (theme, language).

You can control cookies through your browser settings. For more details, see our Cookie Policy.

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted to and from our service is encrypted using SSL/TLS.
• Secure Storage: Your data is stored on secure servers with restricted access.
• Access Controls: We limit employee access to personal information on a need-to-know basis.
• Regular Audits: We conduct regular security assessments and updates.
• Image Deletion: Uploaded images used for generation are deleted from our servers within 30 days unless saved to your gallery.

While we take reasonable measures to protect your information, no security system is impenetrable. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information in your account settings.
• Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
• Export: Download your generated interior design and account data.
• Opt-Out: Unsubscribe from marketing communications (service-related emails cannot be opted out).
• Object: Object to certain types of processing of your data.

To exercise any of these rights, please contact us at privacy@sapience-pmp.com.

We retain your information for the following periods:

• Account Data: Retained while your account is active and for a reasonable period afterward.
• Uploaded Images: Original uploads are deleted within 30 days unless saved to your gallery.
• Generated Interior Designs: Stored in your account until you delete them or close your account.
• Transaction Records: Retained for 7 years for accounting and legal purposes.
• Analytics Data: Anonymized data may be retained indefinitely.

Sapience AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@sapience-pmp.com.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of Sapience AI after changes are posted constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: