Cookie Policy
This policy explains how Sapience AI uses cookies and similar tracking technologies to enhance your experience and improve our service.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites remember your preferences, improve your experience, and provide analytics about how the site is used.
Similar technologies include web beacons, pixels, and local storage, which serve similar purposes. In this policy, we refer to all of these technologies collectively as "cookies."
How We Use Cookies
We use cookies to improve your experience on Sapience AI and to help us understand how our service is being used. Specifically, we use cookies to:
- Keep You Signed In: Remember your authentication status so you don't have to sign in every time.
- Remember Preferences: Store your settings like theme (dark/light mode) and language.
- Improve Performance: Optimize loading times and functionality.
- Analyze Usage: Understand how visitors use our service to make improvements.
- Provide Security: Detect and prevent fraudulent activity and security issues.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They include:
- Authentication: Keep you logged in to your account
- Security: Protect against cross-site request forgery (CSRF) attacks
- Session Management: Maintain your session state across pages
- Load Balancing: Route your requests to the correct server
Functional Cookies
These cookies enable enhanced functionality and personalization:
- Theme Preference: Remember if you prefer dark or light mode
- Language: Store your language preference
- UI Settings: Remember your customized interface settings
- Cookie Consent: Remember your cookie consent choices
Analytics Cookies
These cookies help us understand how visitors interact with our website:
- Page Views: Track which pages are visited and how often
- User Flow: Understand how users navigate through the site
- Feature Usage: See which features are most popular
- Performance: Monitor page load times and errors
We use anonymized analytics data and do not use this information to identify individual users.
Advertising Cookies
We currently do not use advertising cookies. If this changes in the future, we will update this policy and obtain your consent where required.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties we work with include:
- Authentication Providers: Google OAuth for sign-in functionality
- Payment Processors: To securely process credit purchases
- Analytics Services: To understand service usage (anonymized data only)
- CDN Providers: To deliver content quickly and reliably
These third parties have their own privacy policies. We encourage you to review their policies to understand how they use cookies.
Cookie Duration
Cookies may be temporary or persistent:
Session Cookies
These cookies are temporary and are deleted when you close your browser. They are used for essential functions like keeping you logged in during your visit.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits. Our persistent cookies typically last:
- Authentication: Up to 30 days
- Preferences: Up to 1 year
- Analytics: Up to 2 years (anonymized)
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View which cookies are stored
- Delete cookies individually or all at once
- Block cookies from specific sites
- Block all third-party cookies
- Block all cookies entirely
Learn how to manage cookies in popular browsers:
Cookie Consent Preferences
You can manage your cookie preferences for Sapience AI by clicking the button below:
⚠️ Important: If you block essential cookies, some features of Sapience AI may not work properly. You may not be able to sign in, save preferences, or use certain functionality.
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. There is currently no industry standard for how to respond to DNT signals.
At this time, Sapience AI does not respond to DNT signals, but you can control cookies through your browser settings and our cookie consent tool.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will:
- Update the "Last Updated" date at the top
- Post the updated policy on this page
- Notify you through our service or email for significant changes
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
More Information
For more information about how we handle your data, please see our Privacy Policy.
If you have questions about cookies or how we use them, please contact us:
Email: privacy@sapience-pmp.com
Support: support@sapience-pmp.com